Can I stay in my vehicle during the crossing? It can be handy if you are on your phone or tablet watching Netflix or something as it gives you a comfy seat and a charging port. First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. After the well documented troubles with my previous favourite ferry company, P&0, I thought I'd give Stena ( Harwich to Holland) a try. Where are there luggage storage facilities in Belfast? Hygge Lounge Irish Sea. You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. Can I bring a bicycle on my rail and sail journey? Then there was the lovely Brittany. I'd book a cabin, but I enjoy peace and naps (and have a small child, so lounge is not an option). Do you provide special fares for group bookings? Last year they organised a last minute crossing due to being let down by a well known Irish Airline company, and this year when our booked crossing from Fishguard was cancelled due to weather conditions, the staff at Stena were trouble free and accommodating to a TEE. In the Vehicles & Transportation category. Information provided by various external sources. Fruit,crisps,nibbles,yoghurt,cakes etc. This is the version of our website addressed to speakers of English in United Kingdom. What are the opening hours of your ferry terminals? Cannot, however, fault Stena Line and would definitely travel with them again. Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Unacceptable. more. Aye, get a cabin, have a wee doze and wake up fresh the other end. Just experienced Stena Lines profit before people policy.Arrived at Harwich for the ferry to Hook of Holland. Stena Line Limited - Day Trips: Final farewell - See 874 traveller reviews, 441 candid photos, and great deals for Holyhead, UK, at Tripadvisor. It does say complimentary drinks but doesn't state if alcoholic or not. Many thanks to all, a great day out. Klopp_is_God 6 mo. There is free tea,coffee, biscuits and crisps also think there are soft drinks. Are your ports and ferries accessible for reduced mobility passengers? It was worth every penny. It was not sea sick, because one of them skipper of fishing vessel. Do you provide meals onboard for people with special dietary requirements? Two and a half hours travel. Do you have electric vehicle chargers at the port? Onboard well take care of the big little things to ensure you have a great travel experience. Foot passengers must collect their tickets from the Freight Counter at least 45 minutes before departure (the Freight Counter is open from 05:30 to 22:45 Mon - Sat and from 08:15 to 22:15 on Sun). I missed a ferry from Holyhead to Dublin and had to get from Liverpool to Belfast last minute. Review of Stena Superfast VIII. I booked on line - 4 passengers and car Liverpool to Belfast return for my sons wedding - - however I made an error in the booking and also discovered I was entitled to discount. Do I need a printed copy of my ticket to travel? Claim your profile to access Trustpilots free business tools and connect with customers. Can I get a quote without making a booking? Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Boarding process very efficient. Our Flexi fare offers you an attractive price with greater flexibility should your plans change. Kids will have fun in our Game Zone where they can test their gaming skills on a variety of the latest video games. Find out how we combat fake reviews. From Co. Donegal to Belfast - train/bus/how? What are the call costs for using my mobile phone onboard? But I don't suffer fools well and met too many on the boat. Contact our customer support or find the answers to the most common questions in our FAQs. How long before departure do I need to check-in? A great service and will be using again soon. Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. What happens if my sailing is delayed or cancelled? Shop well stocked with some good deals. Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. 2023 Trustpilot A/S. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. Do you have electric vehicle recharge facilities onboard? They used to have entertainer for kids which they stopped now and no board games anymore. As services vary on each route, please check details when booking. Stena Adventurer 13/12/2022Kitchen served out of date breakfast. Is it worth booking the plus lounge or a cabin when taking the 10.30 Stena Line ferry from Liverpool to Belfast? Cheers for the replies. - Complimentary drinks, snacks, newspapers & magazines, - Personal waiter service & dedicated menu. Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? What fees, dues and charges apply and when? This is the version of our website addressed to speakers of English in United Kingdom. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Cheers for the replies. Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. Create an account to follow your favorite communities and start taking part in conversations. Recommended experiences in and around Belfast. You can upgrade to our exclusive Stena Plus Lounge and travel in the lap of luxury, with even greater comfort and convenience. The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. We turned our car in at the port and had a great experience on the Ferry. Simply click on the Open chat button. Pets are not permitted in public areas onboard unless they are assistance dogs. Are cabins mandatory on overnight sailings? Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. I recently travelled Dublin to Holyhead to collect my new rescue dog. The Birkenhead-Belfast-Birkenhead route I will never ever sail again! This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. Image. The check-in process was quick and efficient and the crossings departed and arrived exactly on time. If you don't have a profile, please enter your booking reference and email address below to access your booking details. It is for use by our guests who are registered as disabled or who use a wheelchair or other mobility aids. Weve some great travel options for your pet. We turned our car in at the port and had a great experience on the Ferry. Our friendly team at Guest Services will be delighted to assist you with any queries you may have about the facilities onboard during your crossing with us. This topic has been closed to new posts due to inactivity. Can I carry extra fuel in my car or motorhome? Go on, treat yourself! What happens if my sailing is delayed or cancelled? What is the Stena Plus Lounge? Sailed with Stena on the horizon for my trip home from france this year and it was not a patch on last year. 'Hygge' recline lounge (additional fee applies). Different departure location and trouble free boarding. You also get express boarding and disembarking. Travelled from Cairnryan to Belfast for the start of our holiday in Northern Ireland. View our Onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in The Shop. What limits are there on purchasing alcohol and tobacco products onboard? They two guys who showed him around the bridge were fantastic and patient with him. It does say complimentary drinks but doesn't state if alcoholic or not. What identification documents do I need to travel? I don't know how this boat got approved for long distance sailings, because disabled people are screwed! The Living Room is the place for you. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! The manager or higher up sorted out some good protection. A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. By signing up here, you consent to this service. Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. Shame on you. Can I stay in my vehicle during the crossing? Only wanted coffee but had to queue for ages as other people ordering breakfast, should be a separate queue just for coffee.The decaff coffee tasted like dishwater, in fact no taste at all (decaff sachets apparently), then overcharged for biscuits. Its definitely worth the price since you will be on the boat for 8hrs. Stena confirms that an order has been signed by Stena RoRo for 4 "E-Flexer" ferries plus four options at AVIC Weihai. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Take the opportunity to treat yourself to a sweet snack or a sandwich. I would certainly use them in the future for that reason alone. See you later in the year! How can I check if my sailing is on time? Pick up the perfect fragrance with our extensive selection of the latest perfumes and aftershaves at prices youll find hard to resist. Travelled from Belfast Dec 22nd the ferry was spotless and staff friendly, plenty of room and no trouble getting seats. :). It's an ergonomic disaster! What passes do you accept for bus and rail travel? Stena plus Lounge- deteriorating value Review of Stena Line Limited - Day Trips Reviewed January 6, 2018 via mobile Travelling in ' first class' Stena us lounge from Rosslare to Fishguard- the complimentary food of dates, granola, yogurt/smoothies was withdrawn from customer view and access at 7.45am- well before departing from port. To say this trip was pleasant is an understatement. Do you have electric vehicle chargers at the port? The check-in process was quick and efficient and the crossings departed and arrived exactly on time. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! Can I bring a bicycle on my rail and sail journey? Read our full Privacy Policy. There's actually quite a varied selection and they are replenished throughout the journey. Free soft drinks and teas and coffees, biscuits. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Spacious room with a double bed, tv, small sofa and armchair. What fees, dues and charges apply and when? This was a great service and the ship is really nice inside. The boarding and disembarking were very speedy. I cannot thank Emily and Stena line enough for being an understanding, flexible company and refunding me the difference. Do you provide a late check-out option on your ferries? But I would have to pay 250!!!! Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! Its awful! You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. Weve sent you an email. The en suite includes an accessible toilet, sink and shower. Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. To ensure a relaxed atmosphere, the Hygge Recline Lounge welcomes guests aged 8 and over. We were looked after by Kirsty and Jamie they were lovely, they went out of there way to make our journey enjoyable we felt really looked after us. I just being a bottle of whiskey in my bag for the cabin. Is there Wi-Fi available onboard and, if so, is it fast? Shop well stocked with some good deals. I usually go cairnryan to Belfast. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? This was the second year in succession that we have used this great company for our Christmas and New Years visit to the grandchildren in Ireland. Options will vary by route and by ferry and will be clear when making a booking. Try your luck with our casino games. We look forward to welcoming you onboard! The first movie they played in cinema started already before the ferry sailed away so most passengers like myself couldn't watch it. Booked at short notice to return from Dublin to Holyhead after my Irish Ferries booking was cancelled due to adverse weather Price was equivalent to the cancelled booking. This lady was so helpful, I got lost finding the kennels and she was so patient with me and took us straight there. I had a voucher for 40 off on stenalina. Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? You'll have somewhere to relax. 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