Cash the check at a check-cashing store. Retailers and Check-Cashing Stores . (4) Postdated Items In addition, you must notify us promptly if you do not receive an Account statement. Depending on the type of check that you deposit, funds may not be available until the second Business Day after the day of your deposit. (60) calendar days after the statement showing the transaction has been mailed to you. If you select a convenience Account, you own the Account, but your convenience signer is authorized to conduct Account transactions. (2) Longer Delays May Apply In some cases, we will not make all of the funds that you deposit via Digital Deposits available to you on the first Business Day after the day of your deposit. (Fraud and Loss Prevention; Legal Process; Legal Compliance; Reservation of Rights) of this Agreement, including, but not limited to, an interpleader action. Limitation of Liability You understand, acknowledge and agree that the Bank is not responsible for any loss or damages resulting from any errors or failures of your personal computer, mobile device or data processing systems, including, but not limited to any personal computer or mobile device virus or malware attack (such as a keystroke logging program or similar malware), any attack by a person attempting or actually gaining unauthorized access to the data owned by you, or any Internet- related problems that may be associated with your access and use of our Digital Deposits. The Bank must obtain your name, permanent address, Social Security Number, date of birth, as well as the date of transaction, the type and serial number of the instruments sold and the amount of cash involved in the transaction. You agree that we may return a postdated check to the presenter. Minimum Opening Deposit. You further agree that we are not responsible for any loss to you in doing so. If you prefer banking from a mobile phone or tablet, Frost Bank also offers a mobile banking app, available for free on the App Store and Google Play. Frost is not liable to you for the effects (third party or otherwise) of such termination or suspension. To be clear, if you want to cash your check and get cold-hard cash in your hand, then you'll need to go to a physical location. (13) Re-presented Checks On your death, your ownership of the Account passes to the surviving parties. If we are unable to place a stop payment on a transaction for any reason, you must cancel the card. Bank of America is the worst place to bank with! If you and Bank engage in negotiation but are unable to resolve the dispute through negotiation within the timeframes for negotiation set forth above, then you and Bank agree to submit the dispute to mediation. (7) Electronic Check Conversion Box 1600, San Antonio, TX 78296. An AFT is a transfer of funds from a Visa card account to another eligible account. I. Additionally, insurance products are offered through Frost Insurance. If you deposit checks totaling more than $200, you can access $200 the next business day, and the rest of the money the second business day. If we are not going to make all of the funds from your Digital Deposits available on the first Business Day after the day of your deposit, we will notify you at the time you make your deposit. The license granted hereunder is effective until terminated by you or Frost. This Agreement contains the general terms and conditions governing your deposit Accounts with us. While we may provide you with an estimate of when the funds will be available, please be advised that the funds are still subject to final settlement. Section 408 or Title 26 U.S.C. C. Fraud and Loss Prevention; Legal Process; Legal Compliance; Reservation of Rights. You deposit checks totaling more than $5,525 on any one day. You should treat the voided check with care because someone else who obtains possession of it could use the information to initiate additional debits against your Account. Bottom Line. You also agree to promptly file a report with proper law enforcement agencies and otherwise to provide supporting affidavits, evidence and testimony we reasonably request in connection with the alleged error or unauthorized transaction. The fees and expenses may include attorneys fees. Electronic Deposit means a file that contains information regarding each Electronic Image(s) to be submitted by you to Bank that meets all of the requirements imposed from time to time by Bank as set forth in this Agreement and the Documentation. They will generally be available no later than the seventh Business Day after the day of your deposit. Only natural persons can own this type of Account, and you must execute a separate Health Savings Account Custodial Account Agreement to establish a Health Savings Account. What if I do not want to provide the Bank with this information? If you establish a joint Account without the signature of the other joint Account Holder(s), you agree to hold us harmless for our reliance upon your designation of the other joint Account Holder(s) listed on our documents. (2) Exceptions We may let you withdraw money from your Account before the maturity date without an early withdrawal penalty: 1) when one (1) or more owners on the Account dies or is determined legally incompetent by a court or other administrative body of competent jurisdiction; 2) when the Account is an Individual Retirement Account (IRA) established in accordance with Title 26 U.S.C. If you lose your debit card, you can always stop into one of Frost Bank's financial centers. FROST DOES NOT OPERATE THE DIGITAL WALLET OR SUCH NETWORKS AND HAS NO CONTROL OVER THEIR OPERATIONS. We also reserve the right to change any other term of this Agreement at our sole discretion, but we will make reasonable attempts to notify you of such changes. Frost likewise is not responsible for any information or other services provided to you by your Digital Wallet provider or any other third parties associated with any Digital Wallet. If you are engaged in any of the activities described above, you must disclose such fact prior to opening your Account with us, we reserve the right to request proof of current certifications or licensing for such activities, and we reserve the right to deny you an Account based on such activity. NetSpend: Best for Prescription Purchases. IN ADDITION TO LIMITATION OF LIABILITY PROVISIONS CONTAINED ELSEWHERE IN THIS AGREEMENT, AND EXCEPT AS OTHERWISE PROVIDED BY LAW, IN NO EVENT SHALL FROST, ITS DIRECT OR INDIRECT SUBSIDIARIES, AFFILIATES, AGENTS, EMPLOYEES OR REPRESENTATIVES BE LIABLE FOR DEATH, PERSONAL INJURY, PROPERTY DAMAGE, OR ANY INCIDENTAL, SPECIAL, INDIRECT, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF OR DAMAGE TO DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL OR FINANCIAL DAMAGES, LOST REVENUES, OR OTHER LOSSES OF ANY KIND, ARISING OUT OF THESE TERMS OR IN ANY WAY RELATED TO YOUR USE OR INABILITY TO USE ANY MOBILE CARD, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF FROST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. (9) Multiple Signatures By selecting a Mobile Card and placing your Supported Digital Wallet Device near a merchants contactless-enabled POS terminal or reader or using that Mobile Card for an in-app purchase, you are authorizing the payment for the merchants products or services with that Mobile Card through the Digital Wallet Service. If one Party fails to appear at mediation, the Party that does not appear is responsible for paying such Partys share, as set forth above, and the mediation fees paid by the other Party. Withdrawals can be made for free at a Frost Bank ATM, of which there are over 1,200 in Texas, though the number of withdrawals is limited for some types of accounts. Some of the top banks and credit unions where you can cash third-party checks include the Bank of America, Citibank, HSBC, Chase, M&T, and Chartway Federal Credit Union. You acknowledge that you are solely responsible for the adequacy of systems and software utilized by you to process banking transactions and the ability of such systems and software to do so accurately. The ownership of the community property Account during your lifetime and after your death is determined solely by state law and may be affected by a will. You must promptly notify us of any change in your address or name. You agree that we shall not have any liability for any breach of any representation, warranty or covenant of this Agreement to the extent caused by: (1) the unavailability of the external connection services and other Internet network functions for Digital Deposits; (2) any use of the Digital Deposits by you in a manner not as set forth in this Agreement or the Documentation, or in a manner for which it was not designed, or in combination with systems, products or components not supplied or approved in writing by us; or (3) your use of Processing Software, equipment or other systems not approved or supplied by us. We may require a separate form for each agent and for each Account for which you want to grant a Power of Attorney. Money orders can be used for a variety of purposes, including paying for large purchases through private sales, sending money to family members or putting a security deposit down on a new apartment. I. The best way to minimize your loss is to call us immediately. A Digital Wallet is a registered trademark of your Digital Wallet provider. If we lose a check, you agree to use reasonable efforts to help us locate or replace the lost check. The legal obligation of a bank is to cash a check that has been sent out within six months; beyond that, there is no reason for the bank to do so. We are required to honor items drawn only on the listed Account name. Notify Us of Inaccurate Information We Report to Consumer Reporting Agencies (10) Facsimile Signatures If you use a procedure or mechanism that causes checks to be drawn on your Account(s) (such as, but not limited to: signature stamp; typed signature; facsimile signature; desktop publishing, digitized, or computer software generated signature; notation; or mark or other form of mechanical symbol (collectively, the Mark)) that is not the signature that is on the Signature Card that you signed when you opened your Account, you are adopting such Mark as your signature and authorizing us to pay checks upon which the Mark appears or purports to appear. (Consent to Autodialed and Prerecorded Phone Calls and Text Messages) of this Agreement, you expressly consent to receive phone calls, text messages, push notifications, and emails related to the Digital Wallet Service from Frost and any Frost third-party service provider at any phone number (including any mobile phone number) and email address you have provided to Frost or any Frost third-party service provider. (4) Changes We have the right to change the rates and fees in accordance with the Schedule. - View and zoom, save and print cleared check images. If we refuse a deposit, we may take the check on a collection basis, which means we wont add funds to your Account until we have actually been paid for the check. M. License for Any Mobile Card (i) ATM Transactions You can get a receipt at the time you make any transfer to or from your Account using one of our ATMs. Be sure to ask your bank or credit union for this policy. Information Regarding Digital Deposits When the conversion occurs, we, intermediary or correspondent bank, or the receiving bank, will determine, in such entitys sole discretion, the currency exchange rate. However, under Article XVI, Section 50(a)(6)(H) of the Texas Constitution, we may not setoff against any of your Accounts for a liability arising from a home equity loan secured by Texas Homestead Property. If we decide to do this, we will credit your Account within ten (10) Business Days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. We are not required to determine your Current Balance more than one (1) time during this period. (5) Stale Checks (4) Postdated Items You agree that when you write a check you will not date the check in the future. A. P. Personal Account means any Account with Frost Bank that is used primarily for personal, family or household purposes. The amount of our loss which we may recover from you may be limited under the Check 21 Regulations. (2) Report Lost or Stolen Devices or Payment Cards. (5) Stale Checks We reserve the right to pay or dishonor a check more than six (6) months old without prior notice to you. 5. In that case, your bank account can remain in your name only, but the person you name in your power of . Q. We may charge any such debt against your Account at any time, without regard to the origin of deposits to the Account or beneficial ownership of the funds. We may charge you a fee for each stop payment order. You can use it the same way you would use the Original Check. You may use a Substitute Check as proof of payment just like the Original Check. Frost Bank takes measures to ensure that Frost Bank properties, branch locations and ATM locations that are owned and controlled by Frost Bank (the Premises) are safe and secure. You are responsible for the condition of a check or item when you issue it. Check 21 requires that we provide you with the following disclosure entitled Substitute Checks and Your Rights. If you have any questions about this, or anything else relating to Check 21, please give us a call at 1-800-513-7678. You are granted a non-exclusive, non-sublicensable, non-transferable, personal, limited license to install and use the Mobile Card and the Digital Wallet Service on your Supported Digital Wallet Device solely in accordance with these Digital Wallet Service terms and this Agreement. (1) Manner of Withdrawal Below are definitions of some important terms used throughout this Agreement: A. Generally, everyone whose name is on a joint account can write checks, withdraw money, and make transactions. A description of why you have suffered a loss (for example, you think the amount withdrawn was incorrect); An estimate of the amount of your loss; An explanation of why the Substitute Check you received is insufficient to confirm that you suffered a loss; and. In addition, you will not have an ownership interest in the Account. can you cash a butterball check at the bank. 9.37 and ANS X9.100-140 (or any amendment or substitute for such standards as may be promulgated from time to time), whether such standard pertains to the MICR Line, the image quality of the Original Check, the placement of an image of the Original Check on the Substitute Check, or the manual or electronic transfer of a Sufficient Image Copy or other electronic representation of an Original Check or a Substitute Check, unless the Federal Reserve Board, by rule or order determines that a different standard is to apply. You understand and acknowledge that third parties, such as your Digital Wallet provider, or card network associations such as Visa, will have access to certain details regarding eligible Payment Card transactions made using the Digital Wallet Service. Any written notice we give to you is effective when it is deposited in the U.S. mail, postage prepaid and addressed to you at your mailing address as described in subsection VI.S.1. While we may accept non-conforming endorsements, you will be responsible for any loss incurred by us due to the delay in processing or returning the item for payment. With these, you can usually cash checks at any of the bank's branch locations or ATMs. You agree to repay immediately an Overdraft caused by a return of a cashed or deposited item. (2) Notice of Receipt That organization will apply its procedures in effect at the time the arbitration claim is filed. (4) How to Notify Us Customer hereby agrees to comply with its obligations under the resulting agreement (Vendor Agreement). If you do not have a separate written agreement with us granting you the ability to create Substitute Checks, then you can only deposit Substitute Checks or any IRD that purports to be a Substitute Check if such Substitute Checks have already been endorsed by a bank. You bear the sole responsibility for any and all costs of complying with required data breach notifications to individuals, credit bureaus and/or governmental entities as required by applicable law, and any and all costs for credit report monitoring of fraud monitoring associated with such security breach incident. You agree not to use Wire Transfers or the ACH system to conduct any transaction in violation of federal or state law. No award or relief will be granted by the arbitrator except on behalf of, or against, a named party. * View and zoom, save and print cleared check images. B. We may automatically close your Account if the balance is $0 or negative. We may pay funds in the Account to the convenience signer or at the convenience signers direction either before we receive notice of your death, or before we receive written notice signed by you that the authority of the convenience signer has been revoked and instructing us to remove the convenience signer from your Account. Any written notice we give to you regarding your Account statement is effective when it is deposited in the U.S. Mail, postage prepaid and addressed to you at your statement mailing address. (Federal regulations require us to retain the right to require all savings and all NOW Account Holders to give seven (7) days written notice before making a withdrawal.) Monday-Friday, after 6 pm ET and Saturday-Sunday. You may change your phone number by following the steps outlined at www.frostbank.com. (12) Converting Checks To Electronic Debits . Specialties: Banking. G. Interest-Bearing Checking Accounts After your Account is closed, we have no obligation to accept deposits or pay any outstanding checks, but we may reopen your Account if we receive a deposit, or we may apply an incoming deposit to satisfy any outstanding items or obligations owed to us. We may, at our sole discretion, determine: (1) the routing method and settlement systems (e.g. You can get your check sent to your bank, prepaid card, or PayPal account. Funds Availability Policy Disclosure. We may determine the Current Balance in your Account that is used to determine whether or not a transaction is paid or results in an Overdraft at any time between the earlier of: (1) when the withdrawal or debit is presented to us for payment (by electronic or other means) or the time we receive notification that the withdrawal or debit has been deposited for collection at another financial institution; or (2) the deadline for us to take action on the Item. THESE DISPUTE RESOLUTION PROVISIONS OF THIS AGREEMENT PROVIDE FOR BINDING ARBITRATION OF ALL DISPUTES THAT CANNOT BE RESOLVED BY NEGOTIATION OR MEDIATION. The Digital Wallet Service enables you to create virtual representations of your Payment Cards (collectively, Mobile Cards) on an eligible Mobile Device to make: (1) contactless payments at merchants contactless-enabled POS terminals or readers that accept contactless payments using a virtual representation of your Payment Card (in lieu of you presenting your physical Payment Card) and (2) in-app or other digital commerce payments at merchants participating in the Digital Wallet Service. The Carrier must continue to meet our vault location requirements. (3) Additional Account Types You deposit checks via Digital Deposits totaling more than any applicable daily dollar amount limit, monthly Item limit or any other limitations on your Digital Deposits that Bank may impose. You may close your Account by notifying us at any time, except that we may require you to give us seven (7) days advance notice when you intend to close your savings or interest bearing checking Account by withdrawing funds. Frost reserves the right, for any reason, to discontinue offering or supporting any Mobile Card and/or the Digital Wallet Service. We reserve the right to change the terms and conditions upon which our services are offered. (9) Multiple Signatures We are not required to monitor or enforce any multiple- signature requirement, even if your Signature Card specifies that multiple signatures are required or you have otherwise instructed us to do so. Accordingly, you agree not to attempt to change any Original Check you write or receive into a Substitute Check unless we, in our discretion, have first entered into a separate written agreement with you to permit you to create Substitute Checks that we will honor when deposited into your Account. Systems and Software The Bank must also have the identifying information of the person conducting the transaction. If we do not receive final settlement, you agree that we are entitled to a refund of the amount credited to your Account in connection with such entry, and the party (the originator of the entry) making payment to you by such entry shall not be deemed to have paid you the amount of such entry. To the extent that any term used by Bank in providing you the Digital Deposits is a term that is not used or defined in this Agreement or in the Documentation, you and Bank agree to such term commonly used with regard to remote deposit capture services shall have the meaning as defined in Regulation CC if such term is so defined. We are required by law to maintain a log of all sales of bank checks or drafts, cashiers checks, money orders, and certain other products purchased in cash. Those funds will be available at the time funds from the check we cashed would have been available to you if you had deposited the check. In addition, you may not stop payment on checks governed by separate agreement, such as a check guaranty agreement. The arbitrator(s) shall in no event, have any power or authority to consolidate claims asserted by different claimants or counter-claimants, adjudicate any claims presented to them on a class wide basis, treat any claimant or counter-claimant as a representative of a class of claimants or counter-claimants, or award any relief on a class-wide basis. (5) Error Resolution Procedures In any of these events, you agree that our sole obligation shall be to provide notice of our termination of Digital Deposits to you, and that such notification will be reasonable if it is mailed to your statement mailing address immediately upon termination. Types of Account Ownership Wire Transfer shall have the same meaning assigned to that term by Regulation CC. A Health Savings Account is an Account permitted by the federal government which qualifying individuals may be able to use to obtain tax advantages when saving and paying for medical and other permitted health expenses. All Substitute Checks deposited via Frost Digital Deposits (as further described in Section VII (Digital Deposits)) must be endorsed payable to the order of Mobile Deposit Only, Frost Bank, followed by your signature and Account number. (8) Our Responsibility for Collecting Deposits In addition, you agree that we do not fail to exercise ordinary care in paying an item solely because our procedures do not provide for the sight examination of items with a face amount below an amount determined solely by us from time to time. Yes, you can deposit checks at an ATM, and the process for depositing checks follows the same steps as the process for depositing cash. From banking and insurance to all your investment needs, Frost is here for you. Frost does not currently charge any fees for using the Digital Wallet Service. Standards means the applicable standards set forth in CTA, Check 21 or as promulgated by the American National Standards Institute (ANSI) for image quality and transmission protocols, including, but not limited to, ANS X9.13, ANS If your loss exceeds the amount of the Substitute Check, you may be able to recover additional amounts under law. (2) What are Your Rights Regarding Substitute Checks Where there is any conflict of law regarding an appeal of any decision of the arbitrator(s), you and the Bank agree that Texas law shall control. However, the IRS does receive information about your money movements from banks and other financial institutions. IV. An uncashed check can be good for a very long time, but it will depend on the type of check and the bank involved. If you do not accept any revisions made to these terms, your sole and exclusive remedy is to cancel your use of and delete all Mobile Card(s) and to cease using the Digital Wallet Service. You must tell us the exact amount and payee name of the payment you have stopped, as well as any other identifying information which we may request. If you want to add a Payment Card to your Digital Wallet, you agree to follow the procedures adopted by your Digital Wallet provider and any further procedures Frost adopts. If we do place a Hold on your Account, we may give notice as required by the laws governing your Account. If your Current Balance is less than the amount necessary to pay the withdrawal or debit when it is processed against your Account, we will determine, in our sole discretion, whether to pay the withdrawal or debit resulting in an Overdraft or dishonor the withdrawal or debit (return the withdrawal or debit unpaid). Even if not otherwise required, Frost will reimburse you up to $500 for any initial arbitration filing fees you have paid. G. Fees (3) How Do You Make a Claim for a Refund Such Electronic Images shall be deemed received by us for deposit based upon time of receipt as well as successful receipt of Electronic Images that are complete, usable, and adhere to the Standards. E. Security Procedures Accordingly, except to the extent that any warranties deemed given under the UCC as adopted in the Texas Business and Commerce Code are expressly superseded by the Check 21 Act or the Check 21 regulations, you understand that you are deemed to give us all the same warranties you would have given under the UCC as adopted in the Texas Business and Commerce Code for the deposit of an Original Check by transferring to us: (1) any Substitute Check; (2) an Image Replacement Document (IRD) or other item purporting to be a Substitute Check; or (3) any Electronic Image that purports to contain a Sufficient Copy of an Original Check or a Substitute Check. As part of our banking services, we employ various authentication technologies for your protection. Monthly Service Charge. Ask about any fees for cashing the check and less expensive options for getting your money. Deposit at an ATM onto a pre-paid card account or checkless debit card account. (15) Check Legends We may disregard information on any check or item other than the signature of the drawer, the identification of the drawee financial institution and payee, the amount, the endorsements, and any other information that appears on the MICR line. You authorize Frost to collect, use and share your information in accordance with the applicable Frost privacy policies, as they may be amended from time to time. All disputes arising from or related to your Account or this Agreement shall be governed by the substantive laws of the State of Texas (without regard to its conflict of laws principles). This Disclaimer of Warranties section shall survive any termination of this Agreement for any reason. We use your Available Balance to determine whether we will authorize ATM and one-time debit card transactions at the point of sale. Third Parties means with regard to Business Account customers any party whom you hire, employ, or to whom you delegate your duties or responsibilities to administer Digital Deposits. FROST, ON BEHALF OF ITSELF AND FROSTS SUPPLIERS, ALSO DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF ANY MOBILE CARD OR THE DIGITAL WALLET SERVICE, OR THAT THE FUNCTIONS CONTAINED IN, OR SERVICES PERFORMED OR PROVIDED BY, A MOBILE CARD OR THE DIGITAL WALLET SERVICE WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OR AVAILABILITY OF A MOBILE CARD OR THE DIGITAL WALLET SERVICE WILL BE UNINTERRUPTED OR ERROR- FREE, OR THAT DEFECTS IN A MOBILE CARD OR THE DIGITAL WALLET SERVICE WILL BE CORRECTED. B. Q. Your Digital Wallet may also allow you to view recent purchase transactions made by you with your Payment Card. The entry for the debit of the funds will appear under the Other Withdrawals/Debits section of your monthly statement. If you deposit such an Electronic Image, you give us the same warranties and indemnities that we, as a reconverting bank, would give under applicable law or regulation. Any written notice you give to us regarding your Account statement, or a problem with your Account statement, is effective when it is actually received by us and we have had a reasonable opportunity to act on it. These three companies offer online check cashing services on checks between $5 and $5,000. Items may be returned as image exchange Items, rather than Substitute Checks. Frost Bank also employs various security and authentication measures to ensure to you that the device you are connected to for Online or Mobile Banking Services is recognized by Frost. recipient) as required by OFAC and the United States Department of Treasurys Financial Crimes Enforcement Network. Magnetic Ink Character Recognition Line or MICR Line means the numbers, which may include the routing number, Account number, check number, check amount and other information, that are printed near the bottom of a check in magnetic ink in accordance with the Standards. Flammable liquids, fireworks, or other corrosive items are not allowed on the Premises, and hover boards or electronic scooters are not allowed in the interior of any Premises. We may not provide this notice to you prior to placing a Hold on your Account(s) if we believe that such notice could result in a security risk to us or to the owner of the funds in the Account. However, there are online check cashing options availablelike PayPal, Venmo, and Ingo Money. You and we agree that upon the election of either of us, any dispute relating in any way to your Account or transactions, or otherwise arising under this Agreement, will be resolved by the dispute resolution procedures described below, which include binding arbitration.
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