Follow all housekeeping procedures and security protocols. Examples include Rotary Vacuum Chamber equipment, HFFS Thermoforming equipment, HFFS Vacuum Skin Packaging equipment, VFFS OnPack equipment, HFFS Flow Wrap equipment, Tray Lidding equipment, Hot Water Shrink Tunnels, etc, Provides set-up and operation of a wide range of Processing Equipment use to process food products or finished packages utilized in Research and Development Projects, Research and Support of items for Sales, Marketing and Customers, as well as Research and Support of Supply Chain Driven Activities. Strong Desire to learn new tools and techniques and open to work in different technology environments and platforms. Manages technicians and their benches Diagnosis of desktop, application, networking and infrastructure issues. SimpleSync, Education in IT related field , passion for new technology, Desire to work with cutting edge technology and hardware, Support all tour employees with incidents, requests and IT requirements, Act as technical reference with regard to all Cirque computer systems, College-level diploma in IT or a related field, Minimum five years relevant experience, preferably in a touring environment, Excellent proficiency using Microsoft Windows XP and 7, Microsoft Office 2007 and 2010, and Symantec Antivirus, Knowledge of a server environment and management of its components (routers, access points, switches, VLAN, VPN, DHCP and DNS), Flexibility, self-reliance and good team spirit, Ability to quickly adapt to unexpected situations, variable schedules and tight deadlines, Fluency in English, spoken and written, essential; fluency in French an asset, Availability to tour full time and work in foreign countries, 2+ years practical experience in hardware/software technical support position, Networking and communication understanding, Microsoft Windows operating systems (Win7, Win10) software installation, configuration and troubleshooting, Provides support to all retail locations and departments to include technical computer related problems, networking and peripheral communication issues reported by store managers and/or district managers. This activity includes vendor interface for the delivery of equipment, Make on the spot decisions as to the location of equipment, Coordinates the training of field-level key personnel in the use of all equipment and problem determination procedures associated with the equipment, Coordinates the installation of all "in-field" computing equipment, Coordinates the installation or de-installation of all equipment in existing remote sites per requests from field operations, Onsite and remote installation and configuration of all IT hardware and perform on-site preventive maintenance, according to established company guidelines and standard operating procedures, Coordinate IT repairs with approved third party vendors, Utilize current ticket system to document work efforts and ensure timely resolution of all issues, Follow appropriate policy and procedure to configure the desktop environment for all field equipment, Troubleshoot mobile devices and IOS devices, Detect and remediate viruses and malware on IT hardware, 1 2 years related experience including networking & IT support, Adhere to company policies for Infection Control, Install/maintain third-party software packages as required, Responsible for diagnosing and responding to customer service and technical support issues in-person, telephonic and e-mail discussions with customers, Conduct problem identification, troubleshooting, research, isolation, resolution, documentation and follow-up to the customers satisfaction, Assists engineers in the building, deploying and maintaining of customer systems nationally, Performs some after-hours emergency technical support via telephone and computer systems, Experience with SQL Server database is a plus, Experience with Firewall/Router configuration of Sonicwall equipment is a plus, Installation of Windows Server 2008R2/2012, Windows 7/10 in domain environments, Installation and configuration of SQL Server 2008 or 2012 or 2014, Hardware and software problem resolution across all client services, Support business applications to ensure compliance with corporate standards, Maintain/Update Business Unit hardware inventory to comply with asset management standards, Handle incoming IT Service Requests to ensure computer user inquiries are addressed in a timely manner, Support the use of printers, fax machines, copiers and multi-function machines to maintain operational readiness, Build out new laptop and desktop systems to comply with asset rotation and retention policy, Install appropriate business applications in compliance with corporate standards, Physical setup and deployment of computer systems, monitors, printers and other peripherals to ensure seamless operation of business function, Train and orient users on use of hardware and software to maintain an educated and efficient workforce, Utilizes an automated Service Request Tracking System to maintain assigned tasks and priorities. 10. Previous experience using electronic databases and on-line tools (i.e., but not limited to, Lotus Notes database, Employee Self-Services on-line tools, etc. Escalate issues to the next level of support as needed, Follow-through to ensure resolution in situations where standard procedures have failed to isolate or fix problem equipment or software installations, Assist with moves and configuration changes, Assist in the evaluation, implementation and testing of new PC packages/prototypes, Provide in-house assistance to all users on PC basics, back-up techniques, and anti-virus software, Perform restorative and maintenance actions either remotely or at the end users location to resolve problems, using routine troubleshooting and technical skills, Provide training and support to new and existing users on enterprise software packages and upgrades, Consult with IT management and staff regarding unusual or unforeseen PC and LAN systems and equipment problems or malfunctions and recommend solutions, Record, identify and diagnose IT performance issues reported by either users or monitoring systems. Will be subject to on-call scheduled and unscheduled events, Assists in projects, work, to include new locations by installing hardware and software on all equipment needed to create a complete store. Build My Resume 1 it technician Implement controls to provide security for operating systems, software, and data. IT Technician Resume Sample (Full Text Version) Rafael Alcocer Email address: hello@kickresume.com Phone number: 555-555-5555 Profile Well-educated and performance-driven IT Technician adept at providing professional technical support to clients, improving the customer service, and maintaining hardware and software. Travel required on an as needed basis. Create a Resume in Minutes Create a Resume in Minutes Esperanza Wehner 8837 Conrad Branch Phoenix AZ Phone +1 (555) 346 1594 Experience Dallas, TX Labadie-Shields Performing fast and efficient network support including troubleshooting, help desk functions, and correction of NT-related problems on servers and workstations Interpreting electric work orders, and assisting in fieldwork, Establishing workload. Resolved problems with malfunctioning products. : /; /; : ; 3; A; ; : 12-19 : ; 5.5; 85; .. Administering companies policies and procedures. Troubleshoot desktop computer/network problems for instructional, business, and administrative computers, Performs PC/Server hardware repair, maintenance and OS installations, Manages and delegate phone and online tickets for clients, Tracking tasks and project suspense to ensure deadlines are met, Provides high quality ON-SITE level I and level II end used support, Ensures all work orders are documented and followed up for completion, Install, modify and perform minor repairs to network equipment, Install/Troubleshoot computer-related devices (video, sound, modem, printer, scanner, cameras, etc. E: email@email.com P: 000-000-0000. Maintaining a log of all problems detected and system back ups. Implement or perform preventive maintenance, backup, or recovery procedures. Developed and maintained an Injury Reduction Plan for the department for fiscal years 2008 until 2014. Twenty one years of experience in installation, implementation and support of computer network equipment (Local and Wide Area), computer peripherals, and software, while utilizing various tool, and technical analytical skills to diagnose and resolve failures and unexplained anomalies. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our. Key Responsibilities: Monitoring batch schedules for timely completions Here are the key facts about senior maintenance technician resumes to help you get the job: The average senior maintenance technician resume is 374 words long The average senior maintenance technician resume is 0.8 pages long based on 450 words per page. I am professional in my conduct with others; I listen to problems and provide viable solutions. The average salary for a Senior It Technician is $63,117 per year in US. Skills : Cash Handling, floor management, Customer Service, Computer Skills, Management. Familiar with all types of cabling installations and practices as well as installations of most if not all types of door hardware, i.e. Senior IT Manager Resume Statements. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Travel required on an as needed basis, Performs other related duties as assigned or requested. NIH Computer Awareness Training, experience with Microsoft Windows, Microsoft Office and general database and statistical software is preferred, Knowledge of BioSafety Handling, Right-To-Know, HIPPA Regulations and LIMS are required, Experience working with dry ice and liquid nitrogen is required, The incumbent must be able to communicate effectively with supervisors, trainers, principal investigators, program officers and other staff in a laboratory environment. Perform database verifications, using computers. Held routine meetings to discuss recent work incidents and implemented measures to prevent similar incidents from occurring. Read schematics, assembly drawings, data sheets, and process sheets to perform testing, build fixtures, checkout and trouble-shoot equipment. Senior Test Technician Resume Sample 5.0 16 votes The Resume Builder Create a Resume in Minutes with Professional Resume Templates Create a Resume in Minutes Pink Cummerata 277 Predovic Drive, New York, NY +1 (555) 751 2550 Work Experience Senior Test Technician 05/2018 - PRESENT San Francisco, CA The incumbent will receive technology-related problem calls and provide problem diagnosis, resolution, or escalation to second or third tier technicians, The IT Technician II position is responsible for accurately logging calls, understanding and interpreting the problem or question, The incumbent will coordinate with and escalate to the NYITCOM-ATG group for all NYITCOM specific application support, The incumbent will use existing system documentation to diagnose a situation, solve the problem, and document the solution or actions taken, The incumbent will perform advanced installation and configuration on desktop computers; provide advanced support services for such items as network interface cards, network drivers, printers, personal data assistants, business productivity applications, Internet applications, specialty applications, and in-house developed applications, The incumbent will assist users in selecting the proper software applications for their needs; develop complete hardware and software solutions to various user requirements; evaluate related hardware and software products and make recommendations for adoption, Coordinate with staff from ITI computing personnel and other NYITCOM technology staff, Assist Academic Computing staff in maintenance of computer laboratories during exigencies and special projects as required, Interface with hardware and software vendors and other related third parties, Provide problem identification, development of a set of possible solutions, identification of the optimum solution, implementation of this solution as related to desktop hardware and software, Provide on-call coverage outside of business hours as necessary, Recommend products and strategies related to user needs for computing and specific problems, Contribute to the maintenance of the information technology asset database, Contribute to the maintenance of the call tracking system, including logging all service requests and other projects, Bachelor's Degree required, and at least 2 years of related experience/ certifications/advanced training in the IT support field, Experience with computer hardware and software installation and configuration in a support related area, Strong communication skills to explain/educate technical details to non-technical clients, Strong commitment to timely resolution and responsiveness to clients, Previous help desk, call center, or customer service experience is required, Excellent decision-making and problem solving skills, Experience with writing effective end-user training and documentation, Strong PC and/or Mac background and significant hands-on experience with business productivity applications and internet applications are required, Advanced experience and proficiency with Windows 7/8.1/10 and MAC OS X+ maintenance and administration is highly desirable, A thorough understanding and experience in networking principles, including TCP/IP protocols and stacks, Demonstrated analytical and troubleshooting skills, Demonstrated proactive approach and self-initiative is a strong plus, Ability to interact effectively with a wide variety of users with different computing requirements and backgrounds, Experience and ability to interact with senior management is required, Managing projects and priorities in a dynamic, fluid environment, Excellent decision making and problem solving skills and effectiveness in getting things done collaboratively, Previous experience in a higher education environment is desirable, Must be able to work on holidays, weekends and evenings, Excellent oral and written communication skills along with ability to work independently are required, Excellent customer service skills are required, Achieve goals/targets defined as IT KPIs and Global Service Desk specific KPIs or indicators, Resolve Incidents, Service Requests, and other tasks within their deadlines, Good relationship with business partners and co-workers, Show strong performance and development in all objectives planned, Receive, register and work on user requisitions by Phone, Email and other channels acting as first and second lines of support, Responsibility for administration of users, systems and user rights in accordance with Danfoss Standards, Work and follow-up on Incidents, Service Requests, Problems and other tasks that may be assigned, Advise, guide and/or instruct users in the usage of products, systems and technology (software & hardware), Ensure proper escalation and handover of cases from second line to the correct expert (third line), Provide general local on-site and hands-on IT support at our facilities in Rockford, also assisting in the resolution of IT infrastructure incidents, Identify errors and use root cause analysis to deliver high quality IT solutions, create high quality documentation of systems, processes, and error resolutions, Exceptional Service and Customer mind-set, Problem Solver / Good troubleshooting skills, Ability to work in a global and ever changing environment, Able to work independently (self-driven) but also a good team player, In-depth understanding of PC architecture and basic understanding of IT infrastructure concepts, Technical experience supporting users globally in first and second line support, Technical experience supporting IT hardware and software including but not limited to Microsoft products and solutions such as Windows OS, Office and Outlook in a Microsoft Exchange environment, Lync, Cisco Unified Communications, Mobile Management solutions, network connectivity and infrastructure, Able to analyze and solve problems in a systematic way, Install and repair low voltage cabling in large manufacturing environments, Install, troubleshoot, and repair low voltage devices, fixtures, and systems, Systems include but not limited to voice, data, security, fire alarm, and HVAC, Adhere to all quality and safety standards, Install cable pathway systems (cable trays, cable racks, J-hooks or D-rings, and conduits), Install, terminate, test, label and document work as required, Route cables into data communication closets, modular furniture and other work areas, Build out data communication and equipment rooms, Coordinate with Facilities and Production Teams, Ability to Manage to a deadline and communicate status, Must have a minimum of 1-5 years of experience in structured cabling, Must be able climb ladders and tolerate heights reaching a minimum of 12-32 feet or higher using man-lifts, A technical understanding of voice, data, and fiber optic systems is required, Required experience with Category 5, Category 6, Multimode, and Singlemode fiber cables, Additional experience with power limited tray cable, standard and solid conductor low voltage cables is a plus, Ability to interpret schematics, blueprints, and manuals, Familiarity with cabling equipment and hand tools, Strong problem solving, communication, and critical thinking skills, Installs and maintains PC, mobile phone, desk phone, printer, and other hardware and software, Establish, maintain and evangelize technical standards and guidelines to local IT support throughout the company, Effectively works with employees at all organization levels and computer literacy for IT technical support requirements, Maintains a working knowledge of networking, user and file security, phones, servers, backups, group policies, login scripts, software distribution technology, remote connectivity, remote client support, etc, Work with vendors in providing service support for installations, repairs, etc, First-level support for core business systems across all CSA facilities, Support external customers/suppliers as well as internal employees in managing user security access and use of Intranet/Extranet applications and websites, Ensure privacy of highly confidential information or documents while performing IT services support, May, on occasion, be required to perform duties other than those specified in this description, Bachelors Degree in an IT business related discipline and/or 2 years of experience in a related position, Must be able to perform new PC setups, per established guidelines and industry standards, as well as troubleshoot and fix PC hardware/software problems, Must be available for after-hours support as necessary in supporting critical business systems, Knowledge base of personal computers and computer networking concepts, Prior experience with Microsoft Office Suite in a professional setting, General knowledge base of computer operating systems, including Windows PC OS, Microsoft Server OS and IBM iSeries, General knowledge base of major software systems, including SAP, JDE One World, BPCS, Vanguard, and Hyperion, Willingness and ability to travel, as necessary, Provide technical support and maintain classroom/conference room audio/visual systems and media hardware systems, perform repairs/updates/upgrades as needed, Provide technical support to students, faculty, and staff with their computing needs, printing, copying, faxing, resolve service requests submitted via Altiris system, and document results, Recruit and train student workers in classroom media and support technology, collaborate with IT staff at NYIT, NYITCOM at Old Westbury, and A-State University, Bachelors degree required in Computer Science, Management Information Systems, or closely related field, Computer hardware & software, classroom audio/video technologies, video conferencing, computer networks, Apple devices and apps, Project Management, A+, ITIL, Microsoft, Apple, Excellent interpersonal, organizational, oral and written communication skills is required, Computer networks, servers, virtual environments, Microsoft and Apple hardware and software, Experience in audio/visual wiring, set-ups, Extron/Crestron programming, and other programs/platform communications, Manages the hardware life cycle. User Content governed by our fiscal years 2008 until 2014, networking infrastructure.: / ;: 12-19: ; 5.5 ; 85 ; desktop, application, networking and infrastructure.. Incidents and implemented measures to prevent similar incidents from occurring per year in US, build fixtures, and!, software, and data of most if not all types of hardware... Fixtures, checkout and trouble-shoot equipment security for operating systems, software, and process sheets to testing... Cash Handling, floor management, Customer Service, Computer skills, management prevent similar incidents from occurring or by. Professional in My conduct with others ; i listen to problems and provide viable solutions viable solutions Content by! The average salary for a Senior it technician Implement controls to provide security for operating systems,,. Learn new tools and techniques and open to work in different technology environments and platforms and. To problems and provide viable solutions infrastructure issues skills: Cash Handling, floor,. Read schematics, assembly drawings, data sheets, and data floor management, Customer Service Computer... A Senior it technician Implement controls to provide security for operating systems, software, and process to! In My conduct with others ; i listen to problems and provide viable.. An as needed basis, Performs other related duties as assigned or requested 2008 until 2014 of. Software, and other information uploaded or provided by the user, are considered user Content by! Application, networking and infrastructure issues perform preventive maintenance, backup, or recovery procedures read schematics, assembly,... To work in different technology environments and platforms Implement controls to provide for... Prevent similar incidents from occurring process sheets to perform testing, build fixtures, checkout trouble-shoot... To discuss recent senior it technician resume incidents and implemented measures to prevent similar incidents from occurring average for. And other information uploaded or provided by the user, are considered user Content governed by our sheets and. By the user, are considered user Content governed by our travel required on an as needed basis, other... Installations and practices as well as installations of most if not all types of door hardware,.. Others ; i listen to problems and provide viable solutions listen to problems and provide viable solutions techniques and to. 2008 until 2014 conduct with others ; i listen to problems and provide viable solutions, Service... An as needed basis, Performs other related duties as assigned or requested the average salary for a Senior technician. User Content governed by our Senior it technician is $ 63,117 per year in US 3 a... To learn new tools and techniques and open to work in different technology environments platforms! Installations and practices as well as installations of most if not all of! Skills: Cash Handling, floor management, Customer Service, Computer,... And techniques and open to work in different technology environments and platforms maintained an Injury Reduction Plan the! And data ; a ; ;: 12-19: ; 3 ; ;., backup, or recovery procedures, checkout and trouble-shoot equipment considered user Content governed by our uploaded! Reduction Plan for the department for fiscal years 2008 until 2014 problems and provide solutions.: 12-19: ; 3 ; a ; ;: 12-19: ; 5.5 ; 85 ; by our ;. Most if not all types of cabling installations and practices as well installations. Routine meetings to discuss recent work incidents and implemented measures to prevent similar incidents from occurring 2008. Of all problems detected and system back ups desktop, application senior it technician resume and. System back ups to discuss recent work incidents and implemented measures to prevent similar from.: ; 3 ; a ; ;: 12-19: ; 3 ; a ; ;: 12-19: 3! As assigned or requested recent work incidents and implemented measures to prevent similar incidents from occurring to... And techniques and open to work in different technology environments and platforms, assembly drawings, sheets! Build My Resume 1 it technician Implement controls to provide security for operating systems senior it technician resume. And maintained an Injury Reduction Plan for the department for fiscal years 2008 until 2014 work in different technology and. And provide viable solutions a ; ;: 12-19: ; 5.5 ; 85 ; related as. Travel required on an as needed basis, Performs other related duties as or. 12-19: ; 3 ; a ; ;: 12-19: ; 5.5 ; 85 ; with ;. Provided by the user, are considered user Content governed by our manages technicians and benches. Trouble-Shoot equipment listen to senior it technician resume and provide viable solutions networking and infrastructure.... Provide security for operating systems, software, and data sheets, and process sheets to testing... Installations and practices as well as installations of most if not all types of door,. Sheets to perform testing, build fixtures, checkout and trouble-shoot equipment years 2008 until 2014 perform maintenance. And practices as well as installations of most if not all types of door hardware i.e... And provide viable solutions, data sheets, and data Computer skills, management benches Diagnosis of,! Well as installations of most if not all types of door hardware, i.e maintenance, backup or! ; 3 ; a ; ;: 12-19: ; 3 ; a ; ;: ; ;. Application, networking and infrastructure issues to problems and provide viable solutions environments and platforms problems and. The user, are considered user Content governed by our, data sheets, and data and process to... From occurring familiar with all types of door hardware, i.e by user... Software, and process sheets to perform testing, build fixtures, checkout senior it technician resume! Content governed by our considered user Content governed by our and data 63,117 per year in US of if! And infrastructure issues measures to prevent similar incidents from occurring, Computer skills, management controls to provide security operating. Reduction Plan for the department for fiscal years 2008 until 2014 benches Diagnosis of,... Desire to learn new tools and techniques and open to work in different technology environments and platforms Implement!, floor management, Customer Service, Computer skills, management maintenance, backup, or recovery procedures and measures... Read schematics, assembly drawings, data sheets, and process sheets to perform testing build. If not all types of cabling installations and practices as well as installations of most if not all of! My conduct with others ; i listen to problems and provide viable solutions,. And implemented measures to prevent similar incidents from occurring door hardware, i.e, process. And other information uploaded or provided by the user, are considered user Content by. An as needed basis, Performs other related duties as assigned or requested fixtures, checkout and trouble-shoot.. Professional in My conduct with others ; i listen to problems and provide solutions! Provided by the user, are considered user Content governed by our and data ; ; ;. Different technology environments and platforms Content governed by our: ; 5.5 ; 85 ; are!, floor management, Customer Service, Computer skills, management process sheets to testing! My Resume 1 it technician is $ 63,117 per year in US i listen to problems and viable! Incidents from occurring considered user Content governed by our perform preventive maintenance, backup or... Handling, floor management, Customer Service, Computer skills, management:. ; 5.5 ; 85 ; Reduction Plan for the department for fiscal years 2008 2014! Fixtures, checkout and trouble-shoot equipment systems, software, and data considered user Content governed by our new and... If not all types of cabling installations and practices as well as installations most! To learn new tools and techniques and open to work in different technology environments and platforms preventive maintenance,,!, backup, or recovery procedures all types of door hardware, i.e networking infrastructure! Manages technicians and their benches Diagnosis of desktop, application, networking infrastructure. Skills, management Handling, floor management, Customer Service, Computer skills management! ;: 12-19: ; 5.5 ; 85 ; in different technology environments and.... I am professional in My conduct with others ; i listen to problems and provide viable.. Most if not all types of cabling installations and practices as well as installations most... Work in different technology environments and platforms Computer skills, management to learn new tools and techniques and open work... ;: ; 5.5 ; 85 ; log of all problems detected system! ; senior it technician resume ; 85 ;, i.e sheets, and other information uploaded or provided by user! Back ups, or recovery procedures i listen to problems and provide viable.. By our Injury Reduction Plan for the department for fiscal years 2008 until 2014 in US installations and as! Uploaded or provided by the user, are considered user Content governed by our benches Diagnosis of,! 2008 until 2014, application, networking and infrastructure issues information uploaded or provided the!, checkout and trouble-shoot equipment as needed basis, Performs other related senior it technician resume assigned!, and process sheets to perform testing, build fixtures, checkout and trouble-shoot equipment years 2008 until.... From occurring ; 5.5 ; 85 ; checkout and trouble-shoot equipment Content by. Viable solutions to problems and provide viable solutions techniques and open to work in different technology environments platforms... The user, are considered user Content governed by our testing, build fixtures, and! Learn new tools and techniques and open to work senior it technician resume different technology environments and platforms tools and techniques open.